Mobile Ticketing, Microtransit and On-Demand Service, and Mobility Hubs

Mobile ticketing can allow people to plan car-free trips easily on their phones by having mobile transit passes, bikeshare and carshare rentals, and other transportation services all available for purchase online. This can include monthly subscriptions to a set of transportation options. For people without smart phones or bank accounts, a tap card can be used and re-loaded with cash at transit kiosks.

Microtransit and on-demand services can provide more transportation options for people in areas with fewer transit connections. This can be a great transportation option during less busy days and times when demand isn’t high enough for a fixed route transit service with full-sized vehicles. It’s like an Uber or Lyft but shared with more people. It may have a regular transit fare.

This strategy helps to make connections between different transportation options (e.g., Caltrain, light rail, buses, electric scooters, bikeshare, EV charging stations) easier by developing hubs where everything comes together. Mobility hubs designs will prioritize the comfort and safety of the disabilities community and integrate best practices for universal designs when possible.

Mobility hubs often include amenities like cafes, take-out food, dry cleaners, pet shops, and daycare. They are often developed at larger rail or bus stations. Hubs may be developed throughout the city.